Shipping charges are not included in our products prices.
Shipping charges charged on the basics of product weight or volumetric weight whichever is higher.
Shipping charges depends on your payment method. If pre-payment method then standard shipping charges will apply or If you select COD shipping then charges are higher because courier company charge higher shipping prices.
You can calculate shipping charges by adding product in cart and select your destination city on cart page, Our website will automatically calculate shipping charges for you.
If your city / Town / Village do not have courier service office then In some cases depending on your destination you may need to pickup from nearest city courier office or you have to pay extra delivery charges in order to ship at your doorstep.
If you order as a guest customer you can track your order on “Track your Order” page. Enter your Order number and Email address to track your order status.
You can anytime “Login” to your account on our website to check status of your order.
You can get your order courier tracking number by login in your account and track your order on courier company website.
You will also receive an Email having courier tracking number when your order has been shipped.
It is always advised first try to track your parcel at courier website. If you find any delays contact with courier company customer support, If you still face any problem you can always contact APOLLO customer support. They will help you to track your parcel.
All order are perfectly packed and sealed under CCTV Monitoring in our warehouse before shipping.
Upon receiving order, please check the external condition of the package/box to see if there are signs of damage, or if the package has been opened during transit.
We request not to sign and accept package if you are concerned about the condition of the shipment.
If you find any product in the box is broken, tampered or missing when you open the package, Please save all the packages and make pictures.
Please contact Apollo customer support via eshop@apollosports.pk within 24 hours of receiving the shipment along with pictures.
If you choose pre-payment methods and order amount Rs. 20,000 then free shipping will apply throughout Pakistan.
If your city / Town / Village do not have courier service office then In some cases depending on your destination you may need to pickup from nearest city courier office or you have to pay extra delivery charges in order to ship at your doorstep.
